We are updating the app and our website before launch. Sorry for the inconvenience

Siren Rewards – Terms & Conditions

Last updated: 26th November 2025

These Terms & Conditions (“Terms”) govern your use of the Siren Rewards mobile app and website (“Service”), owned and operated by Siren Rewards Inc. By creating an account or using the Service, you agree to these Terms.

If you do not agree, please do not use the Service.

1. Eligibility

Siren Rewards is exclusive to frontline workers in Nova Scotia, including:

  • Healthcare workers (NS Health, IWK, doctors, nurses, support staff)

  • Police, fire, and emergency services

  • Paramedics, EMTs

  • Educators and school staff

  • Care workers

  • Armed Forces personnel

  • Other frontline roles as approved by Siren Rewards

You agree to provide accurate information to confirm your eligibility.

2. Your Account

2.1 Accurate Information

You must provide accurate details during signup, including a valid work email or manual verification documents.

2.2 Account Security

You are responsible for keeping your login details secure.
Do not share your password or digital Siren Rewards card.

2.3 Misuse

We reserve the right to suspend or delete accounts if we suspect:

  • False information

  • Fraudulent verification

  • Abuse of offers

  • Sharing of your account or digital card

3. Frontline Verification

Verification can be done via:

  • Approved frontline work emails

  • Manual verification (documents or other info)

False verification attempts may result in permanent removal from the platform.

4. Digital Siren Rewards Card

Once verified, you receive a digital Siren Rewards card.
You agree not to:

  • Share screenshots of your card

  • Allow non-frontline individuals to use it

  • Use the card to redeem discounts unfairly

Businesses may request to see your card or ID to confirm eligibility.

5. Offers & Discounts

5.1 Business Responsibility

All discounts, offers, and promotions are created and controlled by each participating business.

Siren Rewards:

  • Does not guarantee any discount

  • Does not set prices or conditions

  • Is not responsible for disputes between you and a business

Use of any discount is at your own discretion and risk.

5.2 Changes

Businesses may change or end discounts at any time without notice.

6. Acceptable Use

You agree not to:

  • Misrepresent your eligibility

  • Cheat or exploit discounts

  • Harass or abuse businesses

  • Attempt to access admin features, APIs, or restricted parts of the system

  • Use the app in a way that may harm Siren Rewards or participating businesses

7. App Access & Availability

We aim to keep the app running smoothly, but we cannot guarantee:

  • Continuous access

  • Bug-free operation

  • Immediate fixes to technical issues

We may update, suspend, or discontinue parts of the app at any time.

8. Liability

To the maximum extent permitted by Nova Scotia and Canadian law:

Siren Rewards is not liable for:

  • Losses caused by business discounts, products, or services

  • Data issues, technical errors, or downtime

  • Misuse of your account by you or someone else

  • Loss of earnings or opportunities

Your use of the app is at your own risk.

9. Termination

We may suspend or remove your account if:

  • You provide false information

  • You misuse the app

  • You violate these Terms

You may delete your account at any time by contacting:
support@sirenrewards.ca

10. Changes to Terms

We may update these Terms occasionally.
If changes are significant, we will notify you in the app or by email.

Continuing to use the Service means you accept the updated Terms.

11. Contact

For questions, issues, or support:
support@sirenrewards.ca